FAQ
How can we help?
Orders
Can I cancel my order?
You can cancel items or orders that have not entered the shipping process.
Shipping, Returns and Exchanges
Shipping Policy
Claims for packages marked "delivered" yet not received and where there is no evidence of "porch piracy" must be made 4 days after "delivery date" but no longer than 7 days to ensure it was not misdelivered or easily found around the premises. "Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
Return Policy
We do not accept return of goods ordered by customer, exchanges, or cancellations.
No Return of goods, No Refunds unless the product gets damaged during shipping. Pictures must be presented in case of damage.
Collaborations
Would you like to collaborate with us?
If you are interested in collaborating with UniqueByVal to be an influencer/partner, please fill out our contact form and a Representative will get back to you.